FAQ

We provide a full range of moving and support services, including:

• Local house removals
• Local office removals
• Interstate removals
• Professional packing and unpacking
• Big & small jobs (from single items to full homes)
• Move planning support (run sheets, access planning, and timelines)

We’re based on the Sunshine Coast and service the surrounding suburbs and wider region. Interstate moves are available to and from most major cities and regional hubs. Contact us with your “from” and “to” locations and we’ll confirm what’s possible.

The cost depends on:

• The size of your move (number of rooms or items)
• Distance between pickup and drop-off
• Access at each property (stairs, lifts, long carries, parking)
• Any extra services (packing, unpacking, piano, fragile items, etc.)

Once we know these details, we’ll give you a clear, itemised quote with no hidden surprises.

Yes. All quotes are free and obligation-free. You can request a quote online, over the phone, or by email. For larger moves, we may ask a few more questions or request photos to ensure our quote is accurate.

Yes. We carry appropriate public liability and transit cover for your move. We always handle your items with care, and for high-value or unusual items we can discuss additional coverage or special handling if required.

Yes. We regularly move offices and small businesses, from single-room setups to multi-level spaces. We can help with planning, labelling, and staged moves to minimise downtime.

Yes. Many office moves are done after hours, in the evenings, or on weekends to avoid disruption. Let us know your preferred times and we’ll structure your move accordingly.

We carefully wrap and protect monitors, towers, and peripherals, and we follow your labelling system so each workstation can be set up in the right place at the new site. For server or network equipment, we recommend involving your IT provider, and we’ll work around your instructions.

Yes. We can assist with:

• Creating a move schedule and run sheet
• Planning access and parking at both sites
• Staging items so critical areas are set up first
• Labelling systems so each desk or department lands in the correct spot

We recommend booking as early as possible, especially for weekends, month-end, and peak periods. However, if you have a last-minute move, contact us and we’ll do our best to fit you in.

For most moves we may require a small deposit to secure your booking, with the balance due on or just after moving day. We’ll clearly outline all payment terms in your quote.

Timing depends on:

• The size of your home or office
• Access at each location
• Travel time between properties
• Whether we’re doing packing as well

When we quote, we’ll give you an estimated duration and crew size so you know what to expect.

We understand plans can change. If you need to move your date or time, contact us as soon as possible. We’ll do our best to reschedule you to your preferred slot, subject to availability.

Yes. We offer:

• Full packing – we pack your entire home or office
• Partial packing – we only pack selected rooms or fragile items
• Unpacking – we can help set up key areas at your new place

Professional packing can save you hours and greatly reduce the risk of damage.

Absolutely. Many customers pack their own non-fragile items and ask us to handle only the large furniture and specialty items. Just make sure boxes are well sealed, not overfilled, and clearly labelled with room names and “FRAGILE” where needed.

We can supply moving cartons, packing paper, and tape, and can advise you on the right quantities. If you’d like, we can include packing materials as part of your quote.

We use a combination of:

• Padded moving blankets
• Shrink wrap or plastic where appropriate
• Straps inside the truck to secure items in place

We take care to protect doorways, floors, and tight corners where there’s a risk of knocks and scrapes.

Fragile and high-value items (glassware, antiques, artwork, electronics, jewellery, important documents) should be:

• Packed carefully with plenty of padding
• Clearly labelled as “FRAGILE”
• Discussed with us in advance so we can plan handling and loading

Small valuables and important documents are often best kept with you personally during the move.